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Role Overview:

• Serve as the Primary Point-of-Contact (POC) in coordinating and communicating with Clients and key Lines-of-Businesses (Sales, NED, OSP, and NOC) on projects assigned.

• Monitors and updates the progress of each project assigned on a regular basis to concerned groups.

• Monitors and updates project monitoring tools within the organization.

• Prepares a variety of PM tools such as status/milestone reports and Gantt charts; detailing project progress and answering concerns of stakeholders pro-actively.

• Updates the management team and other concerned groups on the progress of all projects during coordination meetings.

• Conducts regular communication with Sales and their clients on every development of each project.

• Raise escalations and call out concerns for projects in a pro-active manner.

• Oversees and ensures that projects are being implemented and completed based on the declared target dates.

• Ensures standards, processes, and documentations (e.g., permits, RTAs, etc.) exist, are followed and properly stored in Synology for each stage of the organizational project life cycle.

• Provides appropriate forecasting on project milestones and ensures they are maintained by the design, installation, and activation teams.

• Coordinate and ensure appropriate cost estimates are provided by the design team approved in a timely manner.

• Track risks against projects and ensure they are avoided or mitigated.

• Adhere to regulatory and quality standards being implemented by the organization such as ISO and Data Privacy.

• Manage a functional project team of departmental leads and coordinators and ensure they are on top of their respective deliverables, dependencies, and raise concerns as needed.

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Required Qualifications:

• Supervisor/5 Years & Up Experienced Employee.

• With excellent presentation, relationship management, and negotiation skills.

• Willingness to go the extra mile to build excellent relationships with corporate clients

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